Privacy Policy

BELROS RETAIL S.A. is especially sensitive to the protection of personal data of the users of the services of our website. Through this Privacy Policy (or Data Protection Policy) BELROS RETAIL S.A. informs USERS of the website of the uses to which the personal data collected there in is subjected, so that they can freely and voluntarily decide if they wish to provide the requested information.

BELROS RETAIL S.A. reserves the right to modify this policy in order to adapt it to new legislation, jurisprudential criteria, sector practices, or interests of the entity. Any modification in it will be announced in advance, in order to have perfect knowledge of its content.


Who is responsible for the processing of your personal data?

BELROS RETAIL S.A. (hereinafter, BELROS) is the one who holds the status of Responsible for Processing the personal data provided by the user. Due to the nature of the products and services we provide, BELROS is very committed to the protection of privacy and to the processing of personal data of our users and clients, making all necessary efforts to comply with current regulations. Therefore, your personal information is treated safely and with the utmost care.


For what purpose do we collect your personal data?

The main purpose for which we collect your personal data is to facilitate and improve the service we offer you through this website. Likewise, we collect your data in order to manage and respond to requests for information, doubts, complaints, as well as to know the opinion of users, regarding the products and services offered by BELROS. As well as, to send information of interest about new promotions, or products.

In addition, through this web page, information and investigations of the events described may be processed, following the principles contained in the Policy established for the channel enabled for this purpose, as well as adopting, if applicable, protection measures and / or prevention of retaliation.


What is the legal basis that legitimizes the processing of your personal data? In other words, what condition grounds or enables us to process your personal data?

The legal basis that legitimizes us for the processing of your data is found in the consent expressed by the interested persons, it will be understood to be unequivocally granted, considering said contribution a clear affirmative act on your part, which expresses said consent.

The legal basis for the processing of your data with respect to the complaints channel will be the established in art. 6.1.c of the GDPR: the treatment is necessary for the fulfillment of a legal obligation applicable to the person responsible for the treatment is the execution of the contract of provision of requested services (Law 2/2023, of February 20, regulating the protection of people who report on regulatory and anti-corruption violations).


How long do we keep your personal data?

The data will be kept for the time necessary to fulfill the purpose for which they were collected, and according to the legal basis for the processing of the data in accordance with legal obligations, as well as to determine the possible responsibilities that may arise.


Who can be assignees or recipients of your personal data?

The data may be transferred or communicated to public or private entities, to which it is necessary or obligatory to transfer these in order to manage the service or consultation, as well as in the cases provided, according to the Law.

International transfers The personal data that we collect resides in Spain, within the European Economic Area. On some occasions, we contract Cloud Computing services in the United States, carrying out international data transfers. In these cases, the appropriate guarantees are adopted to protect your information regarding which you can obtain additional information by writing to: admon@belros.com


What are your data protection rights and how can you exercise them?

To exercise the rights of Access, Rectification, Suppression, Limitation, Portability or, where appropriate Opposition, you can make a request by submitting a letter at: Avenida Alfafar nº8, 46910 Benetússer (Valencia) or, where appropriate, by sending your request to : admon@belros.com In the letter you must specify which of these rights you request to be satisfied and, in turn, you must show or, in the case of postal delivery, accompany a photocopy of the NIF or equivalent identification document. If you act through a representative, legal or voluntary, you must also provide a document that proves the representation and identification document of the same. Likewise, if you do not wish to continue receiving e-mails from BELROS, you only have to send a message to: admon@belros.com indicating your e-mail address and that you wish to unsubscribe from the NewsLetter. In any case, you may also file claims with the Spanish Data Protection Agency (https://www.aepd.es/).


Security measures in the treatment of your data

Finally, it is reported that BELROS will adopt the legally required technical and organizational measures in its information system, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, application costs, and the nature, scope, context and purposes of the treatment, as well as risks of variable probability and severity associated with each of the treatments.

If you have any questions about this Privacy Policy, please contact us by sending an email to: admon@belros.com